Post Save component of Service Request. New Component.

To be merged in After Sales.

Ajit/08-APR-25/SerReqPostSave.java

+package ibase.webitm.ejb.afsal;
+
+import java.rmi.RemoteException;
+import java.sql.Connection;
+import java.sql.PreparedStatement;
+import java.sql.ResultSet;
+import java.text.SimpleDateFormat;
+
+import javax.naming.InitialContext;
+
+import org.w3c.dom.Document;
+
+import ibase.utility.BaseLogger;
+import ibase.utility.E12GenericUtility;
+import ibase.webitm.ejb.ActionHandlerEJB;
+import ibase.webitm.ejb.ITMDBAccessEJB;
+import ibase.webitm.ejb.ValidatorEJB;
+import ibase.webitm.utility.ITMException;
+import ibase.webitm.ejb.MasterStatefulLocal;
+import ibase.system.config.AppConnectParm;
+
+
+public class SerReqPostSave extends ValidatorEJB {
+    ActionHandlerEJB actionHandlerEJB = new ActionHandlerEJB();
+	E12GenericUtility genericUtility = new E12GenericUtility();
+	ITMDBAccessEJB itmDBAccessEJB = new ITMDBAccessEJB();
+	boolean isError = false;
+	public String postSave(String xmlString,String editFlag, String xtraParams,Connection conn) throws RemoteException,ITMException
+	{
+	    BaseLogger.log("3", null, null, "In SerReqPostSave method 1");
+		String retString = "";
+
+		Document dom = null;
+		E12GenericUtility genericUtility = null;
+		try
+		{
+			genericUtility = new E12GenericUtility();
+			dom = genericUtility.parseString(xmlString);
+			System.out.println("xmlString-----------------"+xmlString);
+			retString = postSave(dom,editFlag,xtraParams,conn);
+			
+		}
+		catch(Exception e )
+		{
+			e.getMessage();
+			e.printStackTrace();
+			isError = true;
+			throw new ITMException(e);
+		}
+		finally
+		{
+			try
+			{
+				if(!isError)
+				{
+					conn.commit();
+				}
+				else
+				{
+					conn.rollback();
+				}
+			}
+			catch(Exception e)
+			{
+				e.getMessage();
+				e.printStackTrace();
+				isError = true;
+				throw new ITMException(e);
+			}
+		}
+		return retString;
+	}
+	
+	public String postSave(Document dom, String editFlag, String xtraParams, Connection conn) throws RemoteException, ITMException {
+	    BaseLogger.log("3", null, null, "In SerReqPostSave method::");
+	    String errString="";
+	    String errorString = "";
+		String retString = "";
+		String requestId = "";
+		String TranType = "";
+		String assignedBy = "";
+		String remarks = "";
+		String compDetails = "";
+		String actionCode = "";
+		String taskId = "";
+		String assignedTo = "";
+		StringBuffer xmlBuff = null;
+		String currDateStr = "";
+		String ticketNo = "";
+		String reqDetails = "";
+        String empCode = "";
+        String reqType = "";
+        String roleCodeAssign = "";
+        String entityCode = "";
+        String roleCodeSql = "";
+        String loginSite = "";
+		PreparedStatement roleCodePstmt = null;
+		ResultSet roleCodeRs = null;
+        String assignToSql = "";
+		PreparedStatement assignToPstmt = null;
+		ResultSet assignToRs = null;
+		PreparedStatement insertPstmt = null;
+		ResultSet insertRs = null;
+		String sql = "";
+		PreparedStatement pstmt = null;
+		ResultSet rs = null;
+
+	    try {
+	    	requestId = checkNull(genericUtility.getColumnValue("req_id",dom));
+		    ticketNo = checkNull(genericUtility.getColumnValue("ticket_no",dom));
+		    reqDetails = checkNull(genericUtility.getColumnValue("dtl_descr",dom));
+		    assignedBy = checkNull(genericUtility.getColumnValue("chg_user",dom));
+		    reqType = checkNull(genericUtility.getColumnValue("req_type",dom));
+			empCode = checkNull(genericUtility.getValueFromXTRA_PARAMS(xtraParams, "loginCode"));
+			BaseLogger.log("3", getUserInfo(), null,"requestId:"+requestId+" ticketNo:"+ticketNo+" reqDetails:"+reqDetails+" assignedBy:"+assignedBy+" reqType:"+reqType+" empCode:"+empCode );
+
+			sql = "update ser_request set confirmed = 'Y' where req_id = ? ";
+			pstmt = conn.prepareStatement(sql);
+			pstmt.setString(1, requestId);
+			int i = pstmt.executeUpdate();
+			BaseLogger.log("3", null, null, "i is :"+i);
+			conn.commit();
+			pstmt.close();pstmt = null;
+			java.sql.Timestamp currentDate = new java.sql.Timestamp(System.currentTimeMillis());
+	    	SimpleDateFormat sdf3=new SimpleDateFormat( genericUtility.getApplDateFormat());//for xml 		
+			currDateStr =  sdf3.format(currentDate);
+			roleCodeSql = "select role_code__assign from ser_req_typ where req_type = ?";
+			roleCodePstmt = conn.prepareStatement(roleCodeSql);
+			roleCodePstmt.setString(1, reqType);
+			roleCodeRs = roleCodePstmt.executeQuery();
+			if(roleCodeRs.next())
+			{
+				roleCodeAssign = checkNull(roleCodeRs.getString("role_code__assign"));
+			}
+			BaseLogger.log("3", null, null, "roleCodeAssign is :"+roleCodeAssign);
+			roleCodeRs.close();roleCodeRs = null;
+			roleCodePstmt.close();roleCodePstmt = null;
+			
+			assignToSql = "select user_id from wf_role where role_code = ?";
+			BaseLogger.log("3", null, null, "assignToSql is :"+assignToSql);
+
+			assignToPstmt = conn.prepareStatement(assignToSql);
+			assignToPstmt.setString(1, roleCodeAssign);
+			assignToRs = assignToPstmt.executeQuery();
+			if(assignToRs.next())
+			{
+				assignedTo = checkNull(assignToRs.getString("user_id"));
+			}
+			BaseLogger.log("3", null, null, "assignedTo is :"+assignedTo);
+
+			assignToRs.close();assignToRs = null;
+			assignToPstmt.close();assignToPstmt = null;
+			
+	    	xmlBuff = new StringBuffer();
+			xmlBuff.append("<?xml version='1.0' encoding='ISO-8859-1'?>\n");
+			xmlBuff.append("<DocumentRoot>");
+			xmlBuff.append("<description>").append("Datawindow Root").append("</description>");
+			xmlBuff.append("<group0>");
+			xmlBuff.append("<description>").append("Group0 description").append("</description>");
+			xmlBuff.append("<Header0>");
+			xmlBuff.append("<objName><![CDATA[").append("ser_req_act").append("]]></objName>");  
+			xmlBuff.append("<pageContext><![CDATA[").append("1").append("]]></pageContext>");
+			xmlBuff.append("<objContext><![CDATA[").append("1").append("]]></objContext>");
+			xmlBuff.append("<editFlag><![CDATA[").append("A").append("]]></editFlag>");
+			xmlBuff.append("<focusedColumn><![CDATA[").append("").append("]]></focusedColumn>");
+			xmlBuff.append("<action><![CDATA[").append("SAVE").append("]]></action>");
+			xmlBuff.append("<elementName><![CDATA[").append("").append("]]></elementName>");
+			xmlBuff.append("<keyValue><![CDATA[").append("1").append("]]></keyValue>");
+			xmlBuff.append("<taxKeyValue><![CDATA[").append("").append("]]></taxKeyValue>");
+			xmlBuff.append("<saveLevel><![CDATA[").append("1").append("]]></saveLevel>");
+			xmlBuff.append("<forcedSave><![CDATA[").append(true).append("]]></forcedSave>");
+			xmlBuff.append("<taxInFocus><![CDATA[").append(false).append("]]></taxInFocus>");
+			xmlBuff.append("<description>").append("Header0 members").append("</description>");	
+			xmlBuff.append("<Detail1 dbID=\"\" domID=\"1\" objName=\"ser_req_act\" objContext=\"1\">");  
+			xmlBuff.append("<attribute selected=\"N\" updateFlag=\"A\" status=\"N\" pkNames=\"\"/>");
+			xmlBuff.append("<ser_req_act/>");
+			xmlBuff.append("<tran_date><![CDATA["+ currDateStr +"]]></tran_date>");
+			xmlBuff.append("<tran_type><![CDATA["+ "GEN" +"]]></tran_type>");
+			xmlBuff.append("<req_id><![CDATA["+ requestId +"]]></req_id>");
+			xmlBuff.append("<ticket_no><![CDATA["+ ticketNo +"]]></ticket_no>");
+			xmlBuff.append("<dtl_descr><![CDATA["+ reqDetails +"]]></dtl_descr>");//complaint detail
+			xmlBuff.append("<remarks><![CDATA["+ "Resolution auto created for request" +"]]></remarks>");
+			xmlBuff.append("<emp_code><![CDATA["+ assignedBy +"]]></emp_code>");
+			xmlBuff.append("<comp_code><![CDATA["+ "REQ0003" +"]]></comp_code>");
+			xmlBuff.append("<comp_status><![CDATA["+ "L" +"]]></comp_status>");
+			xmlBuff.append("<stdtime><![CDATA["+ "9" +"]]></stdtime>");
+			xmlBuff.append("<planned_date><![CDATA["+ currDateStr +"]]></planned_date>");
+			xmlBuff.append("<res_method><![CDATA["+ "R000000001" +"]]></res_method>");	//need to add
+			xmlBuff.append("<chg_user><![CDATA["+ empCode +"]]></chg_user>");
+			xmlBuff.append("<chg_date><![CDATA["+ currDateStr +"]]></chg_date>");
+			xmlBuff.append("<action_id/>");
+			xmlBuff.append("</Detail1>");		
+			//end Request Resolution 
+
+			
+			
+			sql = "select entity_code  from users where emp_code = ? ";
+			pstmt = conn.prepareStatement(sql);
+			pstmt.setString(1, assignedBy);
+			rs = pstmt.executeQuery();
+			if(rs.next())
+			{
+				entityCode = checkNull(rs.getString("entity_code"));
+			}
+			BaseLogger.log("3", null, null, "entityCode is :"+entityCode);
+
+			rs.close();rs = null;
+			pstmt.close();pstmt = null;
+			//Request Resolution Details started --------------------------------------------<Details2>
+			xmlBuff.append("<Detail2 dbID=\"\" domID=\"1\" objName=\"ser_req_act\" objContext=\"1\">");  
+			xmlBuff.append("<attribute selected=\"N\" updateFlag=\"A\" status=\"N\" pkNames=\"\"/>");
+			xmlBuff.append("<ser_req_act/>");
+			xmlBuff.append("<line_no><![CDATA["+ 1 +"]]></line_no>");
+			xmlBuff.append("<action_code><![CDATA["+ "SUP01" +"]]></action_code>");
+			xmlBuff.append("<serviceplan><![CDATA["+ "OFS" +"]]></serviceplan>");
+			xmlBuff.append("<assign_to__user><![CDATA["+ assignedTo +"]]></assign_to__user>");
+			xmlBuff.append("<action_detl><![CDATA["+ "Resolution auto created for ticket" +"]]></action_detl>");
+			xmlBuff.append("<entity_code><![CDATA["+ entityCode +"]]></entity_code>");
+			xmlBuff.append("<stdtime><![CDATA["+ "9" +"]]></stdtime>");
+			xmlBuff.append("<std_time><![CDATA["+ "9" +"]]></std_time>");
+			xmlBuff.append("<planned_date><![CDATA["+ currDateStr +"]]></planned_date>");
+			xmlBuff.append("<emp_code><![CDATA["+ assignedTo +"]]></emp_code>");
+			//Remove "/" from date to set task ID--------
+			String taskID = genericUtility.getValidDateString(currDateStr, genericUtility.getApplDateFormat(),  "dd/mm/yy");
+			taskID = taskID.replace("/","");
+			
+			xmlBuff.append("<task_id><![CDATA["+ taskID +"]]></task_id>");	
+			BaseLogger.log("3", null, null, "taskID is :"+taskID);
+			
+			xmlBuff.append("<action_type><![CDATA["+ 001 +"]]></action_type>");
+			xmlBuff.append("<action_status><![CDATA["+ 1 +"]]></action_status>");
+			xmlBuff.append("<action_id/>");
+			xmlBuff.append("</Detail2>");
+			xmlBuff.append("</Header0>");
+			xmlBuff.append("</group0>");
+			xmlBuff.append("</DocumentRoot>");
+			//end ------------------------------------------------------------------
+	
+			errString = saveData(loginSite,xmlBuff.toString(),empCode, conn);
+			BaseLogger.log("3", getUserInfo(), null,"Request Resolution Detial screen----" + errString);
+			if (errString.indexOf("Success") < 0)
+			{
+				System.out.println(" [Request Resolution Details  Not Success@@ : : " + errString + "]");	
+				isError = true;
+				return errString;
+			}
+		    }catch (Exception e) {
+				System.out.println("Exception :SerReqPostSave :" + e.getMessage() + ":");
+				errorString = genericUtility.createErrorString(e);
+			}
+
+		return "";
+	}
+	
+	private String saveData(String siteCode,String xmlString,String userId, Connection conn) throws ITMException
+	{
+		System.out.println("saving data...........");
+		InitialContext ctx = null;
+		String retString = null;
+		MasterStatefulLocal masterStateful = null; // for ejb3
+		try
+		{
+			AppConnectParm appConnect = new AppConnectParm();
+			ctx = new InitialContext(appConnect.getProperty());
+			masterStateful = (MasterStatefulLocal)ctx.lookup("ibase/MasterStatefulEJB/local");
+			System.out.println("-----------masterStateful------- " + masterStateful);
+			String [] authencate = new String[2];
+			authencate[0] = userId;
+			authencate[1] = "";
+			System.out.println("xmlString to masterstateful [" + xmlString + "]");
+			retString = masterStateful.processRequest(authencate, siteCode, true, xmlString,true,conn);
+			System.out.println("--retString - -"+retString);
+
+			//masterStatefulLocal = (MasterStatefulLocal)ctx.lookup("ibase/MasterStatefulEJB/local"); 
+			//System.out.println("masterstatement process request....qqq:: "+masterStatefulLocal);
+			//retString = masterStatefulLocal.processRequest( authencate, siteCode, true, xmlString.toString(),false,conn);
+		}
+		catch(ITMException itme)
+		{
+			System.out.println("ITMException :CreateAssetInstall :saveData :==>");
+			throw itme;
+		}
+		catch(Exception e)
+		{
+			e.printStackTrace();
+			System.out.println("Exception :CreateAssetInstall :saveData :==>");
+			throw new ITMException(e);
+		}
+		return retString;
+	}
+
+	
+	private String checkNull(String input) {
+		if (input == null) {
+			input = "";
+		} else {
+			input = input.trim();
+		}
+		return input;
+	}
+}
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